Our policies
Clear expectations help every family get the most from therapy. Please review the policies below, and ask your therapist if anything is unclear.
Cancellation policy
Appointments are made to reserve a specific time for you; therefore, a minimum of 24 hours’ notice is required for canceling or rescheduling an appointment. If you do not show up for your scheduled appointment and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the session. The full fee will be charged for appointments that are missed, canceled or rescheduled without 24 hours’ notice.
Legal
We do not participate in court sessions or legal affairs. We will discuss relevant legal matters at the onset of therapy so we can plan the best course of treatment for you and your family.
Confidentiality & privacy policy
The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission. Exceptions include:
- Suspected child abuse or dependent-adult or elder abuse, which the therapist is required by law to report to the appropriate authorities immediately.
- If a client is threatening serious bodily harm to another person or persons, the therapist must notify the police and inform the intended victim.
- If a client intends to harm themselves, the therapist will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, the therapist will take further measures, without the client’s permission, that are provided by law in order to ensure their safety.
Questions about any policy? Call (714) 849-4550 or email info@icftherapycenter.com.
You do not have to figure this out alone
Whether you know exactly what your child needs or simply sense that something has changed, we can help you decide on the next step. Call, or request a consultation and we will reach out.